Nobu Host/ess - Casual

Four Seasons Hotels and Resorts•Lanai City, HI

3d•$23•Onsite

About The Position

The Four Seasons Resort Lāna’i is looking for a Host/ess who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. NOBU LĀNA‘I Set cliff side overlooking a protected marine preserve, NOBU LĀNA‘I offers sweeping panoramic views and innovative Japanese cuisine. Drawing upon Chef Matsuhisa's classical training as a sushi chef in Tokyo, his life abroad in South America and his travels around the world, his culinary style blends classical techniques with exotic global flavors. NOBU LĀNA‘I showcases signature new-style Japanese cuisine, as well as new creations infusing local ingredients. Sip a signature cocktail in the lounge, take a seat at the sushi bar or enjoy dinner at one of the outdoor tables. Inspired by the simplistic lines found in Japanese architecture and a palette rich with teak timbers and meticulous wood detailing, the decor easily blurs the lines between interior and exterior space as diners gaze upon the sand and waters of Hulopo‘e Bay, often referred to as one of Hawaii’s most beautiful beaches.

Requirements

Successful candidate must possess legal work authorization in United States
The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card and Hawaii Food Handler’s Card
Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts
Maintains a guest‑focused mindset with strong interpersonal and communication skills, effectively enhances the guest experience, and demonstrates strong attention to detail while keeping a clean, organized, and well‑stocked workspace

Responsibilities

Welcome guests, manage reservations, and coordinate seating to optimize guest flow and enhance the overall dining experience.
Communicate the restaurant concept, food and beverage daily specials, and menu offerings; escort guests through the space to their assigned tables; obtain water preferences; and relay relevant information to servers and server assistants.
Maintain a clean, organized host stand, waiting areas, and reservation records; ensure all menus are wiped down, free of stains or wrinkles, and presented in a clean, polished condition.
Accurately enter and manage guest information in the reservations system, including special requests, occasions, and preferences; cross‑reference Golden and OpenTable profiles to support personalized and seamless service.
Assist servers and restaurant staff during high‑volume periods or special events; support table setup and breakdown, including responsibility for table lighting and floral elements.
Respond promptly, courteously, and professionally to guest inquiries, concerns, and complaints to ensure a positive and welcoming experience.
And More!