NOAM Workforce Management System Support Specialist
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Associate Technical Analyst role at Sherwin-Williams is designed to provide essential support for software as a service (SaaS) and enterprise-wide applications that are crucial for the collection, retrieval, accessibility, and usage of data within the organization. This position is integral to ensuring that software systems operate efficiently with minimal downtime, which is vital for internal department planning and activities. The incumbent will collaborate with senior team members to assist in the configuration, setup, and updating of applications, ensuring that data is accurately entered into established tables, fields, and system databases. This role requires a high level of attention to detail to maintain data integrity and support the overall functionality of enterprise applications. In this position, the Associate Technical Analyst will work under the guidance of their manager and more experienced colleagues to develop basic queries and reports using various query and reporting tools. They will also be responsible for drafting suggestions to management regarding changes in application development, maintenance, and system standards to enhance performance and mitigate potential risks. The role involves setting up user access and participating in meetings with cross-functional teams and client stakeholders to provide necessary support for enterprise-wide applications. This collaborative environment fosters learning and growth, allowing the incumbent to gain valuable experience in enterprise software support. The responsibilities of this role include assisting senior team members in documenting design considerations and business impacts necessary for application configuration, gathering data sources for internal planning, and supporting the team in the basic configuration and updating of applications. The Associate Technical Analyst will also learn and adhere to governance standards for data input and storage, assist in building reports that facilitate management decisions, and research suggestions for improvements in application development and maintenance. This position is an excellent opportunity for individuals looking to start their careers in technical analysis and software support, providing a foundation for future growth within the company.
