No-Fault Account Specialist

Professional Physical TherapyMelville, NY
96d$24 - $27

About The Position

The No-Fault (NF) Account Specialist is responsible for account management of applicable no-fault cases. The No-Fault Account Specialist will verify and secure authorizations as required by insurance carriers while making notification to adjusters to verify cases. In addition, the No-Fault Account Specialist will be responsible for Account Receivable (AR) follow-up with the payers to bring accounts to claim resolution.

Requirements

  • At least 2 years experience of medical billing, account receivable follow up experience required, with strong emphasis on denial management and third party policy
  • Must have an understanding of clinic operations as it relates to patient registration, referrals, authorizations and cash collections
  • Must possess strong leadership skills and strong attention to detail
  • Must have an understanding of insurance payor reimbursement, authorization, collection practices and practice management systems
  • Must have the ability to maintain the confidentiality of all records
  • Must have the ability to manage multiple tasks and demands given while ensuring a high degree of accuracy and attention to detail
  • Must have effective interpersonal and communication skills

Responsibilities

  • Obtains all required authorizations for patients via internet and/or phone in a timely manner and at times with a sense of urgency
  • Responds promptly to inquiries received from clinics either via telephone, email or tasking
  • Keeps providers abreast of patient authorization status including approvals and denials
  • Coordinates with clinic staff to resolve patient relationship issue as it relates to authorization management
  • Contacts insurance companies and escalates issues when authorization approvals and claim payments are not timely and/or received
  • Reviews work ques on a daily basis to ensure productivity standards on patient account follow up is maintained
  • Assists in identifying denial trends for under and overpayments by insurance carriers and escalates as necessary
  • Assists in providing resolution to unpaid, unresolved accounts with payers
  • Maintain working knowledge of HIPAA, OSHA, Risk Management and Compliance practices
  • Attends staff meetings and assigned training as required

Benefits

  • Unmatched paid time off that includes Vacation, Sick, and Personal days
  • 401k Matching - It’s never too early to start thinking about retirement!
  • Comprehensive health benefits (medical, dental, vision)
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