NMR Consulting Careers - Service Line Manager - Unified Communications (VTC and AV)
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About The Position
The Service Line Manager for Unified Communications focuses on Video Teleconference (VTC) and Audio Visual (AV) services. This role involves collaborating with customers and co-workers to develop a comprehensive service strategy for VTC and AV. The manager will create an annual service plan with quarterly updates, ensuring alignment with MDA's financial and program management needs. The position requires guiding the Service Review process to promote continuous improvement and working closely with various stakeholders to identify service standards and process enhancements. The Service Line Manager will also be responsible for strategic planning, managing service enhancements, and exploring new technology trends to foster innovation within the service line.
