NM Operations Manager

The Nature Conservancy • Santa Fe, NM

17d

About The Position

The Operations Manager is responsible for independently executing administrative and operational support tasks for the Santa Fe office and supporting a positive community experience at the New Mexico Business Unit. These responsibilities include coordinating mail, answering phones and emails, and facilitating responses to questions about the office operations. The Operations Manager oversees meeting space and staff office logistics. The Operations Manager provides advance planning and on-site support for execution of meetings and events at the office, including setting up meeting technology and scheduling. They are the primary contact for all office vendors and will ensure office supplies are fully stocked. The Operations Manager manages safety protocols for the office, including assigning key cards for office entry, fire system maintenance, and visitor/guest processes. They ensure all common areas are clean, tidy and organized. The Operations Manager is responsible for fleet management and office maintenance as needed. They support the State Director and the Director of Finance as needed (e.g. acting as timekeeper in Workday, creating batches for deposits in BBCRM and acting as a back-up for processing accounts payable). This position will be responsible for local onboarding and offboarding of staff. They also support BU wide communications by regularly updating the TNC New Mexico Connect site and associated materials, such as the organization chart. The Operations Manager acts as the BU Records Retention Coordinator by providing teams with the tools and information they need to remain in compliance with TNC’s Records Retention SOPs. As a part of the Operations team, the Operations Manager is a standing member of the Fun Committees and will work with other staff to advance the Organizational Excellence of the BU. This position has frequent engagement with staff, volunteers and vendors and needs to effectively communicate or distribute information to assist in coordinating arrangements, making decisions, and solving problems. They apply principles of confidentiality and discretion for all sensitive matters. They will perform other administrative functions, as required, such as scheduling and note taking, for the senior leadership, conservation, and development teams.

Requirements

• Bachelor’s degree and 2 years related experience or equivalent combination
• Experience coordinating administrative processes
• Experience generating reports and interpreting data
• Experience in business writing, editing, and proofreading
• Experience organizing time and managing various activities to meet deadlines
• Experience working across teams and communicating with a wide range of people
• This position requires a valid driver's license and compliance with TNC’s Auto Safety Program
• Employees may not drive Conservancy-owned/leased vehicles, rental cars, or personal vehicles on behalf of the Conservancy if considered "high risk drivers."
• Employment in this position will be contingent upon completion of a Vehicle Use Agreement, which may include a review of the prospective employee's motor vehicle record.

Nice To Haves

• Multi-lingual skills and multi-cultural or cross-cultural experiences are appreciated
• Ability to analyze information for the purpose of coordinating and planning activities and solving problems
• Ability to use existing technology to achieve desired results
• Excellent customer service skills and focus
• Experience interpreting guidelines to achieve desired results
• Knowledge of current trends in specific field
• Strong organization skills, accuracy, and attention to detail

Responsibilities

• Coordinating mail
• Answering phones and emails
• Facilitating responses to questions about the office operations
• Overseeing meeting space and staff office logistics
• Providing advance planning and on-site support for execution of meetings and events at the office, including setting up meeting technology and scheduling
• Being the primary contact for all office vendors and will ensure office supplies are fully stocked
• Managing safety protocols for the office, including assigning key cards for office entry, fire system maintenance, and visitor/guest processes
• Ensuring all common areas are clean, tidy and organized
• Responsible for fleet management and office maintenance as needed
• Supporting the State Director and the Director of Finance as needed (e.g. acting as timekeeper in Workday, creating batches for deposits in BBCRM and acting as a back-up for processing accounts payable)
• Responsible for local onboarding and offboarding of staff
• Supporting BU wide communications by regularly updating the TNC New Mexico Connect site and associated materials, such as the organization chart
• Acting as the BU Records Retention Coordinator by providing teams with the tools and information they need to remain in compliance with TNC’s Records Retention SOPs
• Standing member of the Fun Committees and will work with other staff to advance the Organizational Excellence of the BU
• Effectively communicate or distribute information to assist in coordinating arrangements, making decisions, and solving problems
• Apply principles of confidentiality and discretion for all sensitive matters
• Perform other administrative functions, as required, such as scheduling and note taking, for the senior leadership, conservation, and development teams

Benefits

• TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level