Nighttime Kitchen Manager

Chick-fil-A•Billings, MT

28d

About The Position

As the Nighttime Kitchen Manager, you are responsible for leading and overseeing all back-of-house (BOH) operations from 2:00 PM - 10:00 PM. You will ensure operational excellence, team development, and a culture of ownership and accountability. Your primary focus will be on prioritizing the fundamentals of kitchen operations, including food safety and quality, delivering excellent service through efficient kitchen throughput, managing food costs and inventory, and leading and coaching the team. This role requires strong leadership, attention to detail, and a commitment to Chick-fil-A's standards of excellence.

Requirements

2+ years of leadership experience in a high-volume kitchen or restaurant setting.
Strong understanding of kitchen operations, food safety, and team management.
Ability to lead, develop, and inspire a team.
Strong problem-solving skills with a proactive mindset.
Excellent organizational and communication skills.
Ability to work in a fast-paced environment while maintaining attention to detail.
Availability to work evenings, weekends, and holidays as needed.
Available to work between 40-45 hours a week
Allocate at least two hours per week to planning
Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
Combine critical thinking and practical leadership to create a culture of innovation
Effectively coach and give direction
Intentionally and methodically grow and nurture relationships with the staff
Be able to connect with a multicultural team
Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
Enthusiastically and passionately lead the Kitchen team
Demonstrate a passion for the business and managing the overall operations
Find, train, develop and recognize the best people
Manage daily activities to ensure guests receive excellent customer service
Demonstrate a strong awareness and concern for food quality and safety
Adjust to multiple demands and shifting priorities

Responsibilities

Enforce and maintain strict adherence to Chick-fil-A's food safety and sanitation standards, ensuring all food is prepared to the highest quality.
Drive operational efficiency to maintain fast, accurate, and high-quality food production, minimizing wait times while upholding Chick-fil-A's service standards.
Monitor inventory levels, reduce waste, ensure proper stock rotation and storage, and take ownership of food cost efficiency.
Coach, mentor, and develop BOH team members, fostering a culture of growth, accountability, and operational excellence.
Take full responsibility for all kitchen operations during the evening shift, ensuring efficiency, consistency, and quality.
Work closely with FOH leadership to ensure seamless collaboration between the kitchen and front-of-house.
Quickly address and resolve operational challenges to maintain peak performance.
Track key kitchen metrics (speed, accuracy, quality) and implement improvements as needed.
Foster a positive, high-energy work environment that motivates and engages the team.
Inventory management
End-of-Month counts and input
Maintaining accurate transfer logs
Effective & efficient ordering
Labor Scheduling
Maintaining a LEAN production environment
Coaching, evaluating, and providing accountability for all kitchen Team Members
Troubleshooting and repairing equipment and facilities
Ensure all necessary preventative maintenance and cleaning on a per set schedule.

Benefits

Competitive pay and leadership growth opportunities.
A values-driven workplace that prioritizes quality, service, and leadership development.
Hands-on experience in leading one of the most recognized brands in the industry.
A supportive and collaborative leadership team committed to your success.

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