Night Shift Manager

SUNY Upstate Medical University • Syracuse, NY

106d

About The Position

The Night Shift Manager plans, coordinates, and manages all scheduled and unscheduled delivery processes to all patient care areas during Central Distributions Night Shift. Creates staffing schedule to assure timely execution of scope of services. Makes specific shift assignments on a nightly basis and resolves staffing coverage issues. In cooperation and coordination with other Central Distribution Managers, assists in the implementation of staff training for all Distribution department staff. Has primary responsibility for maintaining mandatory in-service and ongoing education for Central Distribution Night Shift staff, but assists with all departmental training as needed. Supervises all Central Distribution Night Shift staff. Completes performance appraisals within required time frames using competency-based performance documents. Performs quality monitoring in support of departmental metrics and ensures that Night Shift is proceeding in a spirit of continuous improvement. Shares Manager On Call responsibility with other Central Distribution Assistant Manager on a rotating basis. Conducts daily walk-through of unit supply location to ensure they are properly stocked and organized. Ensures all totes not completed by evening shift are delivered and put away properly. Ensures Critical Stations are kept up, and all carts and kits are complete and ready for issue. Monitors staff interaction with nursing staff to maintain a high level of customer satisfaction. Supervises the maintenance of the Distribution pick area, ensuring it is well stocked and well organized.

Requirements

• Associates degree in business, health care, or related field.
• 3 years distribution experience, preferably in a hospital or healthcare setting.
• Excellent organizational, communication, and interpersonal skills.
• Prior supervisory experience.

Nice To Haves

• Ability to stand and walk for extended periods of time.
• Ability to lift 35 pounds to shoulder height.

Responsibilities

• Plan, coordinate, and manage delivery processes during Night Shift.
• Create staffing schedules for timely execution of services.
• Make specific shift assignments and resolve staffing coverage issues.
• Assist in implementation of staff training for Distribution department staff.
• Maintain mandatory in-service and ongoing education for Night Shift staff.
• Complete performance appraisals for Night Shift staff.
• Perform quality monitoring to support departmental metrics.
• Conduct daily walk-throughs of unit supply locations.
• Ensure totes not completed by evening shift are delivered and organized.
• Ensure Critical Stations are maintained and ready for issue.
• Monitor staff interaction with nursing staff for customer satisfaction.
• Supervise maintenance of the Distribution pick area.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: Associate degree