Night Shift Janitorial Operations Manager

Blackstone Consulting, Inc.•Seattle, WA

5h•Onsite

About The Position

The principal responsibility of the Operations Manager is to supervise routine cleaning of all areas of the buildings and policing the grounds. This role involves providing leadership, supervision, and training to custodial staff, and overseeing janitorial operations across three shifts, including management and administrative staff. The successful candidate must possess the ability to supervise cleaning services, including janitorial, floor care, and special services, within a commercial/industrial environment. Key aspects include providing management oversight of Janitorial Service Operations, coordinating building janitorial needs, ensuring compliance with cleaning plans, and physically inspecting all buildings regularly. The manager will also establish and maintain strong relationships with client management, respond to client requests, manage inventory, control budgets for supplies and labor, prepare work schedules, and ensure employee adherence to safety regulations.

Requirements

5-7 years’ experience in managing janitorial service operations.
Possess strong knowledge of computer software such as Microsoft suite and use of Mac OS.
Demonstrated knowledge and competency in managing janitorial services, labor, budget, and other resources.
Experience in directing cleaning type operations in a supervisory & management capacity.
Ability to train employees for proper procedure for safety training for both BCI and client requirements.
Valid driver license.
Excellent interpersonal and communication skills.
Must be willing to participate in the Company’s pre-employment screening process, including background investigation, if applicable.
Experience in managing at least 1,000,000 sqft.

Nice To Haves

Associate or Bachelor’s degree in business management, environmental/custodial services, or equivalent preferred.

Responsibilities

Supervise routine cleaning of all areas of the buildings and policing the grounds.
Provide leadership, supervision and training to custodial staff.
Oversee janitorial, managing three (3) shifts, including management and administrative staff.
Supervise cleaning services (including janitorial, floor care and special services) within a commercial/industrial setting.
Assist with providing management oversight of Janitorial Service Operations at the buildings.
Coordinate and support building janitorial needs, including cross-utilization of labor resources.
Ensure compliance with the Building/Equipment Cleaning Plans.
Physically inspect all buildings on a scheduled basis.
Establish and maintain a close working relationship with the contract client management.
Verbally and in writing, respond to client request for information and meetings in a timely manner.
Maintain proper inventory to keep the site operations in compliance with client requirement.
Maintain budget controls for inventory, supplies and equipment ordering, and labor cost.
Prepare work schedules in accordance with contract requirements.
Ensure that employees comply with all safety regulations in accordance with contract requirements.
Perform monthly safety training.
Provide all relevant training.
Provide annual performance reviews.
Plan and oversee all custodial work, maintaining a high standard of safety, cleanliness, and efficiency.
Receive work orders; address and correct issues.
Supervise detailed custodial functions including floor care.
Perform standard janitorial duties including dusting, detailing, vacuuming, sanitizing, waxing, buffing and stripping floors, and cleaning restrooms, common areas, and windows when personnel is absent.
Ensure employees clean all table tops, fixtures, file cabinets, desks, dividers, partitions, elevator doors, entry doors, walls and surfaces to ensure that they are free from dust and dirt in accordance with the daily work schedules.
Step in to perform such duties when personnel is absent.
Understand and follow BCI employee handbook, policy and procedures.
Understand and oversee cash management and control operations.
Interact with and manage (as required) the workforce in a fair and consistent manner.