About The Position

CW Resources is seeking a hands-on 3rd Shift Project Manager /Operational Supervisor. In this role, you'll support the Project Manager with daily operations, help supervise and guide the overnight team, and lead by example by actively participating in stocking duties such as unloading pallets, restocking shelves, rotating products, facing merchandise, and maintaining a clean and organized work area.

Requirements

  • Minimum of 2 years of experience in grocery, warehouse, or retail environments, including team lead, or supervisory roles.
  • Strong communication skills to guide, listen, and build trust within diverse teams.
  • Ability to stay calm and make quick, effective decisions under pressure.
  • Flexible and resourceful, able to adapt priorities while keeping the team motivated and aligned.
  • Detail-oriented with a commitment to safety, cleanliness, and excellent store presentation.
  • Passionate about supporting team success and smooth operations.
  • Professional and solution-focused in addressing employee and operational challenges.
  • Valid driver's license required.

Responsibilities

  • Begin each shift by reviewing operational goals and priorities for the night.
  • Assess any outstanding tasks, challenges, or updates handed off from the previous shift.
  • Conduct a team huddle to communicate objectives, assign work zones, reinforce safety protocols, and motivate the crew for a productive shift.
  • Supervise overall team performance, ensuring tasks are being completed efficiently and according to store standards.
  • Provide direct leadership, coaching, and performance feedback to team members as needed throughout the shift.
  • Oversee onboarding and training efforts for new hires and coordinate cross-training opportunities for existing staff.
  • Address employee concerns, resolve operational issues promptly, and maintain team morale and focus.
  • Oversee the flow of product from receiving to the sales floor, ensuring timely unloading and organized pallet staging.
  • Monitor stocking activities to ensure adherence to FIFO rotation, labeling accuracy, and proper shelf merchandising.
  • Ensure high-demand items are replenished promptly and that back-stock areas remain organized and accessible.
  • Manage shift break schedules to maintain productivity while allowing adequate rest for team members.
  • Conduct quality checks across all sections, addressing issues with cleanliness, stock presentation, and safety compliance.
  • Identify and escalate inventory discrepancies, damaged products, or any safety hazards to upper management or relevant departments.
  • Prepare shift summary reports detailing progress, challenges, and areas requiring follow-up.
  • Document and communicate any unresolved issues or operational updates to the incoming manager or supervisor.
  • Perform a comprehensive walkthrough to ensure the store is clean, stocked, and prepared for the next shift.

Benefits

  • You'll be a part of a mission-driven team that values your hard work and helps you grow.
  • Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
  • Opportunities for advancement-grow your career with us!

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Industry

Social Assistance

Education Level

No Education Listed

Number of Employees

1-10 employees

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