Night Shift Cabin Services Supervisor
About The Position
The Cabin Services Supervisor plays a critical role in ensuring a clean, safe, and welcoming environment for passengers aboard commercial aircraft. This position oversees a team of cleaning professionals responsible for servicing aircraft cabins at one of the nation’s busiest airports. The Supervisor will provide leadership, operational oversight, and quality assurance to maintain high standards of cleanliness and compliance with aviation industry requirements. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment where safety and timeliness are paramount. The Supervisor will act as the primary liaison between team members, management, and airline representatives, ensuring smooth coordination and exceptional service delivery.
Requirements
- Must be at least 18 years old.
- Valid driver’s license required.
- Ability to pass airport security clearance and background checks.
- No prior experience required; on-the-job training provided.
- No high school diploma, GED, or college degree required.
Nice To Haves
- Previous supervisory or leadership experience in a fast-paced environment.
- Customer service experience.
- One (1) year of similar work experience, ideally in aviation, hospitality, or facilities services.
Responsibilities
- Lead and motivate a team of cabin service cleaners to achieve operational goals.
- Serve as the communication bridge between team members, management, and airline representatives.
- Monitor and report performance issues promptly; escalate concerns as needed.
- Assist with onboarding and training of new team members to ensure compliance with safety and cleaning protocols.
- Coordinate daily and weekly work assignments and schedules.
- Oversee and participate in cleaning operations for aircraft cabins, ensuring adherence to quality standards.
- Manage security of keys, access cards, and restricted areas in compliance with airport regulations.
- Submit maintenance work orders and ensure timely resolution of issues.
- Verify that all cleaning tasks are completed accurately and on time before aircraft departure.
- Maintain inventory of cleaning supplies, chemicals, and equipment; complete order forms accurately.
- Ensure compliance with safety guidelines and company policies at all times.
Benefits
- ABM offers a comprehensive benefits package.
- For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
