Night Operations Desk Manager - Spring 2026 (creating a pool)

creating a pool•Normal, IL

8d•$16•Onsite

About The Position

The Night Operations Desk Manager will be administratively responsible to the Night Operations Supervisors and Coordinators. Duties include but not limited to: serving as an information and referral source, handling emergency situations, enforcing university policies and procedures, performing clerical duties, checking keys & IDS, securing doors, and controlling guest access as well as other duties as assigned. Promotional opportunities are available for those desiring a leadership role.

Requirements

16 credit hours of completed undergraduate course work at the time of appointment
Cumulative 2.20 GPA at time of application
Enrolled in classes at least part-time as an undergraduate or graduate student at Illinois State University
Available to work the hours of 11:30 pm to 6:15 am Monday - Sunday (including Friday and Saturday night)
Special meetings and dates as assigned
Reliable and responsible
Must be able to work a minimum of 20 hours per week
Lift 25 lbs. from floor to waist.
Occasionally transport up to 25 lbs. up or down stairs.
Move about in various locations across campus as needed to complete day-to-day work.
Remain at a workstation for extended periods.
Effectively communicate on a daily basis.

Nice To Haves

Students with Work Study are strongly preferred
Ability to provide positive customer service experience to all residents and guests
Ability to think critically on the job and problem solve as needed
Ability to multitask and be flexible
Ability to maintain confidentiality
Attention to detail
Have a positive attitude
Good academic and disciplinary standing with the university
Organizational and communication skills
Strong work ethic
Teamwork