About The Position

The Night Cleaner (Overnight) is responsible for ensuring we provide the highest level of cleanliness in our guestrooms, Public Spaces and throughout the Heart of House.

Requirements

  • Warm and caring personality; previous housekeeping experience is an asset
  • Previous experience with cleaning equipment, i.e. extractor, buffer, etc.
  • Basic understanding of the English language
  • Ability to anticipate and focus attention on guest needs by being professional and welcoming
  • Lifting requirements up to 25 lbs.
  • Carrying of objects weighting up to 50lbs.
  • Excellent organizational skills and time management
  • Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests

Responsibilities

  • Dust and clean walls, baseboards, vents, ceiling lights, doors, stall doors, and dust pictures
  • Take initiative to add a personalized experience for the guest
  • Work effectively and contribute positively to a team
  • Perform deep cleaning in public areas including but not limited to; floor stripping, waxing, buffing and polishing, spa facilities, carpet shampooing, striping sidewalks, general deep cleaning of public area furniture, fixtures, artwork and molding
  • Cleaning of public restrooms to include sinks, mirrors, chrome fixtures, marble tops, toilets, urinals, fixtures and empty all trash cans; wall receptacles cleaned and all accessories dispensers replenished; check and replenish all soap dispensers
  • Report damage or malfunction in hotel rooms/areas
  • Respond professionally, politely, and efficiently to requests from guests
  • Maintain equipment in a proper state of cleanliness
  • Use hands to lift, carry, or pull objects that may be heavy
  • Maintain excellent grooming and uniform standards
  • Read, understand and follow all department policies

Benefits

  • Premium preferred provider medical/drug/vision benefits at competitive prices
  • Employer paid coverage for group life and accidental insurance coverage ($7,500)
  • 401(k)/retirement saving plan & matching program
  • 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately
  • 50% discounts at hotel restaurants
  • 30% discount on retail items at our Fairmont Store
  • 30% discount of services offered in our Spa Without Walls
  • Employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)
  • Complimentary meals in our employee dining facility
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