Night Auditor

Caesars Entertainment • Saint Louis, MO

117d

About The Position

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Requirements

• Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts.
• Excellent guest service and communication skills.
• Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality.
• Must present a professional appearance and demeanor at all times.
• Regular and punctual attendance is required.
• Previous Hotel Front Office/Night Audit experience is strongly preferred.
• Must be able to use a computer keyboard, 10-key and calculator.
• Must be able to communicate effectively with co-workers and management.
• Must be able to accurately review and audit relevant information.
• Demonstrated proficiency with adding machine and computer input terminal.
• Ability to solve mathematically oriented problems.
• Accounting background helpful.
• Clerical background preferred.
• Previous supervisory experience preferred.
• The skills necessary of this position are typically acquired through the completion of a high school education or the equivalent and two years experience in Front Desk, or through the completion of a Bachelor's Degree in business administration, accounting, or closely related field and one-year related experience.

Responsibilities

• Provides superior customer service, positively affects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions.
• Audits and processes source documents in accordance with established departmental procedures to facilitate timely and accurate recording of hotel and related revenue.
• Initiates the generation of and coordinates the distribution of various hotel system reports.
• Assists in training and supervising staff to ensure that employees receive adequate guidance and resources to accomplish established job requirements.
• Notifies Front Office Manager of any potential discrepancies and assists with research and resolution of problems.
• Familiar with all aspects of the Front Desk, including all check-in and check-out procedures.
• Oversees all close day functions in the front office and ensures that all rooms are checked in and payments are secured.
• Maintains support documentation for established filing system.
• Ensures in-house casino comps have Trop Advantage numbers, if not, gets numbers and emails Front Office Manager the discrepancies.
• Assists all guests and other departments during the audit shift in the capacity of manager on duty in their absence.
• Makes sure copy machine and printers at front desk and in business center have paper.
• Closes out Lodgenet (in-rooms movie system) according to the SOP.
• Follows the pre-made Night Audit checklist created by the Front Office Manager.
• Performs other duties as required by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED