Night Auditor

Crestline Hotels & Resorts • Blacksburg, VA

279d • $16 - $18

About The Position

Interested in a joining the only full-service hotel property located on the campus of Virginia Tech? A place where you can expand your knowledge of the hospitality industry and utilizes your unique abilities. Our Night Auditor provides friendly, efficient and hospitable service at the front desk. Providing efficient and a friendly check in and check out service. Completes the night audit process through the PMS (property management system). This is a unique and amazing opportunity for the right candidate! Come join the amazing team at the Inn at Virginia Tech and Crestline Hotels & Resorts by applying TODAY! Part-Time positions are available. Hourly rate is $16-$18 depending upon experience. Shift is 11:00 p.m. to 7:00 a.m. Must be able to work weekends and holidays. Endless opportunities are yours to discover, when you join our team at The Inn at Virginia Tech and Skelton Conference.

Requirements

• High School Graduate or General Education Degree (GED)
• One year previous experience in a similar position in a hotel.
• Must be able to work the overnight shift 11pm -7am.
• Basic computer skills required.

Responsibilities

• Resolve guest complaints, ensuring guest satisfaction.
• Maintain complete knowledge of hotel features/services, hours of operation.
• Handle all check-in and check-outs, answering incoming calls while upholding Guest Service Standards.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Pick up, count and maintain bank. Secure bank at all times.
• Read the log book daily, and record all pertinent information in the log book.
• Process currency exchange and payments to guest accounts.
• Process adjustments, rebates, paid outs and credits as required.
• Operate P.M.S. (Property Management System) and maintain security of system.
• Verify and make corrections to the Room Rate Report.
• Post and audit Banquet charges.
• Adjust outside Vendor activity.
• Reconcile telephone calls and miscellaneous accounts.
• Backup computer system files.
• Verify that all checks are closed, and close and log any open check in the P.O.S. (Point of Sale) system.
• Print Food & Beverage end of day reports.
• Audit Food & Beverage cashiers work and correct discrepancies.
• Audit Rooms Cashiers work and correct discrepancies.
• Audit all miscellaneous charges. (Banquets, Bars etc.)
• Verify package postings on house accounts.
• Input all sales figures into the P.M.S. and balance all accounts.
• Run Room & Tax verifying that all room rates posted.
• Verify Cashiers Report to drop log and paperwork.
• Record room statistics.
• Close P.O.S. after all work is balanced.
• Run end of day program and close day.
• Check that interfaces are up and running.
• Run daily Flash Reports and distribute accordingly.
• Run morning reports and backup reports and distribute accordingly.
• Print express check out folios and distribute.
• Sign out and brief relief.
• Review Night Audit checklist and verify that all work has been completed.
• Restock all printers.
• Fill out and deposit payment and corresponding checks.
• Review status of assignments and any follow-up action with on-coming Supervisor.
• Document maintenance needs on work orders and submit to Manager/Supervisor.
• Attend monthly department meetings and training sessions as necessary.

Benefits

• Part-Time positions available.
• Hourly rate is $16-$18 depending upon experience.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED