Night Auditor

Opal Grand Resort•Delray Beach, FL

18d•$19 - $19•Onsite

About The Position

We are looking to add a Night Auditor to our team. This position is for someone who thrives while others sleep, is comfortable owning guest opportunities and enjoys working when it’s quiet. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.

Requirements

Understand principles of auditing, balancing, and closing out accounts
Knows how to operate PMS, PC’s, and other front office equipment
Must have complete knowledge of emergency procedures
High school diploma or GED
Previous night auditor experience in a hotel/resort required
Must be able to work 11pm-7am, holidays and weekends as needed

Responsibilities

Posts room charges and taxes to guest accounts
Processes guest charges voucher and credit card vouchers
Post charges to the guest accounts that have not been posted or were incurred on the night audit shift
Transfer charges and deposits to master accounts
Checks to see that all charges are assigned to the appropriate departments
To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system
To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing
Prints up and files reservations for the next business day
Verifies all account postings and balances
Verifies that room rates are correct and posts those rates to guest accounts
Monitors the current status of coupon, discount, and other promotional programs
Is able to function as a front desk agent especially in terms of check-in and check-out procedures
Prepares a summary of cash, check, and credit card activities
Summarizes results of operations for management
Check figures, postings, and documents for accuracy
Record, store, access, and/or analyze computerized financial information
Prepare of End of day procedure
Follow the End of Day / Night Audit Checklist
Balance the day’s charges, making corrections as necessary
Performs wake-up calls
Run end of day process in property management software (PMS)
Respond to guest needs, special requests and complaints and alert the appropriate manager as needed