Night Auditor

HM Alpha Hotels & Resorts • Durham, NC

10d

About The Position

The Night Auditor plays a critical role in ensuring financial accuracy and guest satisfaction during overnight hours. This position reconciles daily revenue, prepares reports, and serves as the point of contact for guest services, maintaining operational continuity between shifts. HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE Conduct daily audit procedures in compliance with hotel and company standards. Verify and follow up on wake-up call requests. Balance and reconcile cash receipts and transactions, ensuring timely deposits. Reset front office systems and operations for the upcoming business day. Serve as Guest Service representative and Manager on Duty overnight. Operate the PBX system during the audit shift. Participate actively in front office meetings and training sessions. Greet and assist guests with a welcoming and professional demeanor. Other duties as assigned.

Requirements

• Strong numerical and reconciliation skills with attention to accuracy.
• Ability to work independently and make sound decisions overnight.
• Excellent communication and guest service skills.
• Strong organizational and multitasking abilities.
• Professionalism and reliability under minimal supervision.
• High school diploma or equivalent required.

Nice To Haves

• Guest Service or Front Desk hospitality experience preferred.

Responsibilities

• Conduct daily audit procedures in compliance with hotel and company standards.
• Verify and follow up on wake-up call requests.
• Balance and reconcile cash receipts and transactions, ensuring timely deposits.
• Reset front office systems and operations for the upcoming business day.
• Serve as Guest Service representative and Manager on Duty overnight.
• Operate the PBX system during the audit shift.
• Participate actively in front office meetings and training sessions.
• Greet and assist guests with a welcoming and professional demeanor.
• Other duties as assigned.

Benefits

• Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care
• Disability Insurance
• Life Insurance
• Employee Assistance Program
• Supplemental benefits
• 401k matching
• Employee discount program
• Vacation and Sick Time
• Successful completion of a background check is required prior to employment.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED