Part-Time Night Auditor | Homewood Suites by Hilton Daytona Beach Speedway-Airport

Shaner Hotels • Daytona Beach, FL

4d

About The Position

Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Other duties as assigned.

Requirements

• High school graduate or equivalent
• Minimum one year customer service experience; previous hotel experience preferred
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding
• Computer experience preferred

Nice To Haves

• Previous hotel experience
• Bilingual English/Spanish
• Knowledge of local activities and attractions appropriate for clientele

Responsibilities

• Attending to the needs of guests
• Balancing the revenue and expense transactions that occurred during the day
• Performing all the functions of the front desk staff during the audit shift
• Take appropriate action to meet and exceed guest expectations

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED