Night Auditor

Pyramid Global Hospitality•Stevenson, WA

7d•$22 - $22•Onsite

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Skamania Lodge is a Pacific Northwest resort set on 175 acres, featuring treehouses, glamping, golf, ziplining, a spa, and multiple restaurants. With over 22,000 sq. ft. of event space, it’s a premier destination for retreats, conferences, and celebrations. What you will have an opportunity to do: Provide friendly, efficient, and hospitable service at the front desk. Provide efficient and friendly check in and check out service. Run the night audit process through the PMS system. Responsible for the successful management of the nightly operation of the Front Desk. Coordinates cashier and accounting functions to provide accounting department with accurate day end information. This role serves the key hours where service is of utmost importance, typically from 11pm to 7am.

Requirements

High school diploma or equivalent required.
One-year accounting experience.
Intermediate computer skills required.
Must be able to read, write, speak, and understand English.
Strong communication skills.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Compute basic mathematical calculations (add, subtract, multiply and divide numbers).

Responsibilities

Responsible for accurate and timely posting of guest and rooms charges to guest folios, ledgers, and city ledgers.
Prepares daily audit reports by collecting and summarizing revenue, settlement, and discrepancy data and trends.
Proofing and distributing reports.
Performs nightly audit of POS reports.
Greet guests immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen attentively to understand requests.
Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information to guest’s reservation.
Accept and record vouchers, traveler checks, and other forms of payment.
Post charges to guest rooms and/or house accounts as needed.
Close guest accounts at the time of check out.
Ensure guest stay was enjoyable.
Research and perform revenue audit function.
Upon completion of audit, input information into general ledger system.
File paid invoices in night audit packs.
Research and respond to charge inquiries on a timely basis.
Manager on duty during overnight shift.
Other projects as assigned.
Familiar with all emergency and evacuation procedures
Complete all reports of the day to the Accounting Department.
Promptly answer the telephone using positive and clear communication.
Input messages into the computer.
Retrieve messages, mail and facsimiles for guests as requested.
Remain calm and alert, especially during emergency.
Must be able to work with a high level of autonomy.