Night Auditor

Coury Hospitality•San Diego, CA

16h•Onsite

About The Position

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. Join our team of Experience Curators! Coury Hospitality has an amazing opportunity as a Night Auditor. 🌙 NIGHT AUDITOR Hard Rock Hotel San Diego📍 On-Site | Full-Time & Part-Time Own the Night. Set the Standard. Keep the Experience Flowing. As a Night Auditor, you’re the overnight guardian of the guest experience. This highly visible role blends hospitality, accuracy, and calm confidence—ensuring guests feel welcomed, supported, and secure while keeping hotel operations running smoothly behind the scenes. If you’re dependable, detail-oriented, and thrive when the lights go down and responsibility goes up, this role is your moment. 🎤 Your Mission Deliver warm, professional guest service throughout the overnight hours while ensuring accurate end-of-day reporting, guest safety, and seamless front desk operations.

Requirements

Are alert, reliable, and able to function confidently during overnight hours
Communicate clearly and professionally in English, both verbally and in writing
Are a people-person who balances hospitality with operational precision
Stay calm and composed when handling upset or tired guests
Take pride in accuracy, accountability, and follow-through
Have basic computer, cashiering, and accounting skills
Can multitask effectively without losing attention to detail
Maintain excellent attendance and punctuality
Present a professional appearance and demeanor at all times
Have customer service experience

Responsibilities

Welcome and assist guests, visitors, and team members with warmth and professionalism
Check guests in and out efficiently while personalizing their overnight experience
Provide accurate information about hotel services, amenities, and the local area
Answer and manage internal and external phone calls, taking and delivering messages as needed
Serve as the overnight reservation attendant
Respond to guest questions and concerns with empathy and solution-focused service
Run nightly audit procedures, end-of-day reports, and system reconciliations
Accurately follow accounting, cashiering, and audit procedures
Adhere to all departmental and company policies and procedures
Ensure guest safety through proper key control and security awareness
Handle lost and found items with care and integrity
Maintain overnight coverage during inclement weather until properly relieved
Communicate pertinent guest information to appropriate departments
Jump in wherever needed to support the team and maintain a smooth overnight operation
Perform other duties as assigned