Night Auditor - Full Time

Coury Hospitality•San Diego, CA

22h•Onsite

About The Position

Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area is a welcoming, team-driven workplace that balances efficiency with genuine hospitality. The positive, supportive environment makes it easy to thrive, with your co-curators and leaders who value collaboration. Located near top attractions like SeaWorld and Old Town, it’s a great place to grow your hospitality career while being part of a dynamic, service-oriented team. Hampton Inn San Diego Mission Valley is a welcoming, guest-focused environment where teamwork and hospitality are at the heart of every interaction. Conveniently located near top attractions like SeaWorld, Old Town, and the San Diego Zoo, our hotel provides a supportive and dynamic workplace where every team member can thrive and grow. Join a collaborative team that values genuine service, professionalism, and a shared commitment to excellence. At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. The Night Auditor is a key member of the Front Office team, responsible for ensuring a smooth overnight operation and an exceptional guest experience. This role combines guest service responsibilities with accounting and reporting tasks, maintaining accuracy in daily transactions while providing courteous assistance to guests throughout the night.

Requirements

Ability to work independently and stay alert during overnight hours.
Excellent verbal and written communication skills in English.
Strong customer service and conflict resolution skills, maintaining composure under pressure.
Detail-oriented with solid organizational and multitasking abilities.
Proficiency with computers and property management systems.
Professional appearance and demeanor.
Reliability and punctuality are essential.

Nice To Haves

Basic accounting or cash-handling experience preferred.
Previous customer service or front desk experience preferred.
Hospitality experience a plus.

Responsibilities

Provide warm, professional guest service to all guests and visitors.
Greet guests upon arrival, process check-ins/check-outs, and handle reservations with efficiency and hospitality.
Answer internal and external calls promptly, delivering helpful information and forwarding messages accurately.
Perform nightly balancing and reconciliation of all hotel accounts, ensuring all transactions are accurately posted.
Prepare and distribute daily reports, following established accounting procedures.
Maintain lobby and front desk areas in a clean and organized manner.
Secure guest information and handle room keys and lost-and-found items in compliance with hotel policies.
Ensure guest satisfaction by anticipating needs, resolving concerns, and maintaining a calm, professional demeanor.
Remain alert and responsive throughout the overnight shift (11:00 PM – 7:00 AM).
Perform additional duties as assigned to support overall hotel operations.