Night Auditor

The Broadmore Miami BeachMiami Beach, FL
just now

About The Position

Administration · Run audit reports and journals from all credit card and computer systems. · Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. · Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day’s operations. Support · Make corrections and adjustments and handle any computer issues that may arise. · Ensure all reports and back-up vouchers are complete and filed properly. · Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department. · Review and correct discrepancies in the Front Desk System. · Coordinate with the front desk and restaurant\bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations. · Ability to communicate effectively with guests, vendors, and other associates. · Ability to adhere to all applicable Federal, state, local, safety, and health standards. · Ability to assist with the design and preparation of statistical reports and presentations as needed. · Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed. · Ability to accurately reports information. · Ability to scrupulously follow all StepStone and hotel policies and procedures. · Attend required Hotel meetings. Professionalism and Style Expectations These are expected of every associate within StepStone Hospitality, Inc. Personal Effectiveness · Projects and assignments are completed thoroughly, professionally, and with care. · Adjusts to high-pressure conditions and is open to change. · Assumes responsibility for personal growth and development. · Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Communication · Understands and communicates the StepStone Mission and Core values. · Expresses ideas and conveys information clearly, effectively, and professionally. · Actively listens to others. · Conveys company information, decision, or problems to appropriate parties on a timely basis. · Works to resolve disagreements and is respectful of peers and co-workers.

Requirements

  • Must have a comprehensive knowledge of service standards, guest relations, and etiquette.
  • Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations.
  • Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates.
  • Must have excellent mathematical and computer skills.
  • High school education and relevant training and experience required. Additional education preferred.
  • At least one year of relevant experience required.
  • Ability to timely obtain any required licenses or certificates.
  • Minimum lifting of 20 pounds.
  • Pushing, bending, stooping, upward reaching, manual dexterity.
  • Hearing, writing, typing.
  • Minimum pulling of 20 pounds.

Nice To Haves

  • Additional education preferred.
  • CPR training and first aid training preferred.
  • Additional language ability preferred.

Responsibilities

  • Run audit reports and journals from all credit card and computer systems.
  • Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
  • Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day’s operations.
  • Make corrections and adjustments and handle any computer issues that may arise.
  • Ensure all reports and back-up vouchers are complete and filed properly.
  • Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department.
  • Review and correct discrepancies in the Front Desk System.
  • Coordinate with the front desk and restaurant\bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations.
  • Communicate effectively with guests, vendors, and other associates.
  • Adhere to all applicable Federal, state, local, safety, and health standards.
  • Assist with the design and preparation of statistical reports and presentations as needed.
  • Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed.
  • Accurately reports information.
  • Scrupulously follow all StepStone and hotel policies and procedures.
  • Attend required Hotel meetings.
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