Night Auditor

Hampton Inn•Kirksville, MO

17d•Onsite

About The Position

Night Auditor Hampton Inn - Kirksville, MO Working somewhere you’d rather not be? Are you looking for your next opportunity? We offer a fun place to work, an extraordinary team with decades of service and stability, and the ability to grow your career. Hampton Inn - Kirksville, MO is a franchised hotel, managed by First Call Hospitality. As an established hotel management company, First Call Hospitality has developed, owned or managed over 50 properties that offers its employees great training, development opportunities, and a long-term home-base for those who like to work hard with and for a quality organization. We are known for the great care we take with our hotels as well as for the owners, the guests and associates alike. We know we work in an increasingly competitive industry and guests and associates have more options than ever before. We also know that our success is directly tied to the performance and behaviors of our associates. You are more than an employee! Our unique culture gives you the opportunity to impact our continuously evolving company but most importantly we give you room to be yourself! We believe in “Bringing Our Best” every day and “Know that we work better when we work together” – which are two of our core values. Finally, we work hard – and CELEBRATE our success together!! The Position: We’re looking for a Night Auditor to perform the overnight responsibilities of the hotel reception – delivering exceptional experiences for our guests. Additionally, Night Auditors balance the hotels daily business, record end of day transactions, and roll the hotel systems into the new business day. Night Auditors contribute to the overall safety and security of the hotel by following safety rules and coordinating guests and staff in overnight emergency situations.

Requirements

Must have a professional, warm, and approachable disposition
Fluently read, write, and speak English
Demonstrated ability to remain level-headed in hectic and tense situations
Ability to complete tasks accurately and on time while working alone with little to no direct supervision

Responsibilities

Post, report, and balance the daily transactions and payments of the hotel’s lodging operation and the other various outlets of the hotel for end-of-day reporting
Perform the required End of Day routines on the applicable hotel systems
Attend to guest registration, room assignments, and special requests
Take, modify, and update room reservations
Accurately record and process guest charges, credits, and payments
Assist and respond to all guest inquiries in person, phone, or email as appropriate
Deliver the Brand and Company promises