Night Auditor - Limelight Denver

Aspen Skiing Company•Denver, CO

3h•Onsite

About The Position

Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view. The Night Auditor balances daily financial transactions, verifies guest accounts, and ensures accurate reporting for hotel operations. This role combines overnight front desk responsibilities with accounting duties, providing guest assistance while reconciling revenue, processing payments, and preparing financial reports for management.

Requirements

Must be at least 18 years of age
Basic industry terminology
Familiar with hotel fire and safety procedures, assisting in emergency and security procedures as directed by management
Knowledge of company policies and procedures
Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly
Strong attention to detail
Active listening and interpersonal skills to personalize the guest experience
Ability to act professional in a fast-paced environment
Ability to understand written and verbal English
Ability to work independently with minimal supervision
Ability to work effectively in team settings, contributing positively to group dynamics
Ability to demonstrate expertise in the technical aspect of the job

Nice To Haves

High School Diploma or high school equivalent
1 year of customer/ guest experience

Responsibilities

Act as Front Desk Receptionist, Concierge and PBX Operator during this shift
Assist with guest requests and any guest concerns or issues
Run night audit daily processing
Notate and follow up on wakeup calls from the wakeup call sheet
Roll all expected arrivals and no shows to next day
Post overnight parking charges
Perform check in and check out duties
Compile and distribute house reports, including arrivals, departure and in-house report
Sort and file daily receipts for all restaurant outlets
Make management aware of guest’s comments and complaints
Answer incoming internal and external phone calls, as well as additional PBX (phone operator) duties as needed
Other duties as assigned
Comply with all policies and procedures for the Front Desk department
Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand