Night Auditor - Part-Time

Hilton Grand Vacations • Sedona, AZ

1d

About The Position

The Night Auditor serves as the resort’s overnight guest service lead and end‑of‑day revenue auditor. This role ensures a safe, welcoming lobby overnight, resolves guest needs, and completes all PMS close‑of‑day procedures, folio balancing, and financial reconciliations before the morning shift. The ideal person blends warm hospitality with rock‑solid attention to detail. Extraordinary People, Exceptional Benefits: Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision Recognition Programs and Rewards Travel Discounts Program Outstanding Paid Vacation Program and Paid Sick Days Employee Assistance Program that supports your physical and mental wellbeing 401(k) program with company match Tuition reimbursement programs Employee Stock purchase program Numerous learning and advancement opportunities And more!

Requirements

• Working knowledge of a PMS (OPERA/OnQ/Cloudbeds/Similar) and basic point‑of‑sale procedures.
• Strong numeracy, accuracy under pressure, and comfort with overnight shifts.
• Clear, calm communication; able to de‑escalate and make sound decisions independently.
• High school diploma or GED required; hospitality or accounting coursework a plus.

Nice To Haves

• Experience with credit card settlement and chargeback documentation.
• Proficiency with Excel/Google Sheets (lookups, pivots, formatting reports).
• 1+ year in hospitality front desk or accounting (or equivalent customer‑facing role with cash handling).

Responsibilities

• Run end‑of‑day (EOD) close in the Property Management System)—post room, tax, packages, and incidentals.
• Balance and reconcile credit card batches and house accounts; resolve rate/folio variances.
• Review and post no‑shows, late check‑outs, and adjustments with proper authorization and documentation.
• Generate and distribute required management reports (e.g., Trial Balance, Manager’s Report, Revenue by Department, Forecast vs. Actual).
• Audit OTA/3rd‑party postings (rates/taxes/commissions) and note discrepancies for A/R follow‑up.
• Greet late arrivals; check‑in/check‑out, extend stays, re‑key rooms, and handle early‑departure requests.
• Answer phones, route calls/messages, log and resolve overnight requests and maintenance tickets.
• Prepare morning arrivals paperwork, breakfast/amenity counts, and VIP/early‑arrival notes for day shift.
• Monitor lobby and public areas for cleanliness, safety, and quiet enjoyment; enforce property policies tactfully.

Benefits

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED