Night Auditor

Embassy Suites Chicago Naperville • Naperville, IL

just now • Onsite

About The Position

As a Night Auditor with Superhost Hospitality at the Embassy Suites Naperville, you play a crucial role in ensuring the smooth operation of our hotel during the nighttime hours. Your responsibilities include:
Conducting the audit process to verify the accuracy of financial transactions.
Managing the front desk, assisting late-night check-ins, and addressing guest inquiries.
Performing end-of-day accounting tasks and reconciling daily revenue.
Monitoring security cameras and ensuring the safety and security of the premises.
Handling any guest concerns or emergencies that may arise during the night.
We are seeking an individual with the following attributes:
Attention to Detail: Thoroughness in reviewing financial records and ensuring accuracy.
Customer Service: A commitment to providing exceptional service, even during the night.
Problem Solving: Ability to handle unexpected situations with composure and efficiency.
Tech-Savvy: Comfortable using hotel management systems and accounting software.
In your initial phase, you will receive comprehensive training to familiarize yourself with the night audit procedures and hotel systems. Working closely with your team, you'll gain hands-on experience in managing nightly operations, addressing guest needs, and ensuring the financial integrity of our records.
Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace.
People Focused. Performance Driven.
With over 40 years of industry expertise, Superhost Hospitality is committed to Corporate Excellence and Social Responsibility. Our portfolio of dynamic assets, associated with industry-leading brands, prioritizes unwavering service commitment. This approach ensures customer loyalty, attracts exceptional associates, and positions us as a top performer in the industry. Our people-centric culture focuses on attracting, developing, and retaining the best talent, fostering a great work experience, and supporting career advancement. Join us on a journey that values people and drives outstanding performance.

Requirements

• Attention to Detail: Thoroughness in reviewing financial records and ensuring accuracy.
• Customer Service: A commitment to providing exceptional service, even during the night.
• Problem Solving: Ability to handle unexpected situations with composure and efficiency.
• Tech-Savvy: Comfortable using hotel management systems and accounting software.
• Must have reliable transportation.
• Availability for night shifts, including weekends and holidays.

Responsibilities

• Conducting the audit process to verify the accuracy of financial transactions.
• Managing the front desk, assisting late-night check-ins, and addressing guest inquiries.
• Performing end-of-day accounting tasks and reconciling daily revenue.
• Monitoring security cameras and ensuring the safety and security of the premises.
• Handling any guest concerns or emergencies that may arise during the night.

Benefits

• Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions.
• Exclusive travel discounts at our hotel partners and franchises worldwide.
• Participation in our Wellness program to support your overall well-being.
• On-demand pay opportunities for instant access to earnings between paychecks.
• Access to a leadership development program and diverse growth opportunities.
• Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed