Night Auditor

Resolute Road HospitalityGilbert, AZ

About The Position

The Tru by Hilton is located in Gilbert Arizona and is looking to add to our hospitality family! This hotel is adjacent to San Tan Mall Dining and Retail district, and only a short drive away from the Phoenix-Mesa Gateway Airport. If you are ready to take a step into the hospitality industry here is a perfect opportunity to start your career with one of Hiltons newest brands! Summary At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences. Your Role As Night Auditor, you’ll be the overnight anchor of the hotel, ensuring smooth operations, accurate financial reconciliation, and exceptional guest service. You’ll manage front desk responsibilities, support overnight guest needs, and prepare the property for the next day. This role is ideal for someone who values Integrity, thrives in a quiet, focused environment, and brings Grit and Social Intelligence to every guest interaction.

Requirements

  • Strong understanding of front desk operations and guest service
  • Excellent communication and interpersonal skills
  • Ability to work independently and multitask in a fast-paced environment
  • Proficiency in Microsoft Office; experience with hotel systems preferred
  • High attention to detail and accuracy in financial reconciliation
  • Ability to remain calm and professional in high pressure or emergency situations
  • Comfortable interacting with guests from diverse backgrounds
  • Knowledge of emergency procedures and safety protocols
  • High school diploma or GED required
  • Consistent attendance and adherence to Resolute Road Hospitality’s standards are critical to success in this role.

Nice To Haves

  • Previous hospitality or night audit experience preferred
  • TIPS or state equivalent alcohol awareness training

Responsibilities

  • Greet and welcome guests with warmth and professionalism
  • Reconcile and close out daily front desk transactions and reports
  • Run night audit processes and prepare next day reports for key departments
  • Monitor overnight operations and respond to guest needs and concerns
  • Begin breakfast prep and ensure lobby and front desk areas are clean and guest ready
  • Promote brand loyalty programs and recognize members
  • Process retail and pantry transactions
  • Maintain market inventory and restock as needed
  • Communicate maintenance or housekeeping issues to appropriate teams
  • Uphold Resolute Road Hospitality’s service and cleanliness standards
  • Follow all company policies and procedures
  • Other duties as assigned by supervisor or management

Benefits

  • Travel Perks
  • Optional Daily Pay
  • Health/Life Insurance
  • 401k
  • Paid Time Off
  • Dental/Vision
  • Employee Assistance Program
  • Referral Program

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1-10 employees

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