Night Auditor

Shopping Center Management d b a Turnberry Associates•Delray Beach, FL

29d

About The Position

We are seeking a detail-oriented Night Auditor to join The Seagate Hotel & Spa team. This overnight role is responsible for supporting front desk operations while completing essential accounting and reporting functions that ensure the accuracy of the hotel’s daily financial activity. The ideal candidate is dependable, organized, and committed to delivering exceptional guest service while maintaining accuracy in overnight auditing procedures.

Requirements

Previous front desk, night audit, or hospitality experience preferred
Strong customer service skills with the ability to communicate clearly and professionally
Experience with Lightspeed (Marriott) property management system preferred
Familiarity with HotSOS maintenance and service request platform preferred
Experience handling cash, balancing accounts, and maintaining financial accuracy
Ability to multitask and work independently during overnight shifts
Strong attention to detail and problem-solving abilities
Ability to remain calm, friendly, and professional while handling multiple requests
Understanding of hotel policies, procedures, and guest service standards
Ability to work overnight shifts, weekends, and holidays as required
Ability to stand and walk for extended periods
Ability to lift up to 50 pounds and push carts up to 250 pounds

Responsibilities

Perform all Front Desk Agent responsibilities during the overnight shift, including guest check-in and check-out
Ensure all cash banks are counted, controlled, and balanced accurately
Review guest folios to verify that payments match final balances at check-out
Record daily totals of credit card transactions and deposits
Verify and monitor outstanding credit card authorizations
Record and track direct billings, ensuring each includes a reference number
Verify outstanding ledger balances for direct billing accounts
Confirm advanced deposits for upcoming reservations
Post charges and adjustments to guest accounts accurately
Run required reports within the property management system
Complete the night audit process, closing out daily activities and preparing the Room Revenue Report
Prepare and distribute the Daily Revenue Report according to hotel procedures
Balance call accounting end-of-day reports with the property management system and resolve discrepancies
Prepare the morning room status report and complete end-of-day procedures
Assist with guest requests and resolve issues promptly during overnight hours
Maintain front desk signage, banquet event postings, and daily event schedules
Follow concierge and guest service procedures in accordance with Front Desk SOPs
Adhere to hotel security protocols and report any suspicious activity to management
Recognize and communicate exceptional service demonstrated by team members
Perform other duties as assigned