Night Auditor

Kalyan HospitalityColonial Heights, VA

About The Position

The Night Auditor plays a critical role in ensuring the smooth financial and operational functioning of a hotel during overnight hours. This position is responsible for accurately reconciling daily financial transactions, auditing guest accounts, and preparing detailed reports that support management decision-making. The Night Auditor acts as the primary point of contact for guests during the night shift, providing exceptional customer service and addressing any issues that arise. This role requires a strong attention to detail, excellent organizational skills, and the ability to work independently in a fast-paced environment. Ultimately, the Night Auditor helps maintain the integrity of the hotel's financial records while contributing to a positive guest experience during off-peak hours.

Requirements

  • High school diploma or equivalent.
  • Basic knowledge of accounting principles and financial reconciliation.
  • Experience with hotel property management systems (PMS) or similar software.
  • Strong numerical aptitude and attention to detail.
  • Ability to work overnight shifts independently and responsibly.

Nice To Haves

  • Associate degree or higher in hospitality management, accounting, or related field.
  • Previous experience as a Night Auditor or in a similar hospitality role.
  • Proficiency with Microsoft Office Suite, especially Excel for reporting purposes.
  • Excellent communication and customer service skills.
  • Familiarity with hotel security and safety procedures.

Responsibilities

  • Perform nightly audit of all hotel financial transactions, including room charges, payments, and adjustments to ensure accuracy and completeness.
  • Reconcile daily revenue and prepare detailed audit reports for management review.
  • Process guest check-ins and check-outs during overnight hours, ensuring a smooth and welcoming experience.
  • Respond promptly and professionally to guest inquiries, requests, and concerns during the night shift.
  • Monitor hotel security and safety protocols, reporting any irregularities or incidents to appropriate personnel.
  • Maintain accurate records of all transactions and communications during the shift.
  • Coordinate with other hotel departments to resolve discrepancies and support operational needs.
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