Part-time Night Auditor

Crescent CareersBrookfield, WI
23d

About The Position

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright The Courtyard/Residence Inn Poplar Creek Complex is looking for our next great team member to join our Front Office Team and fill the role of Night Auditor. We are committed to providing you with: An exceptional benefit plan for associates & family members 401K matching program Flexible scheduling to allow you to focus on what is important to you Highly competitive wages Discounts with our Crescent managed properties in North America for you & your family members along with Marriott Branded Hotel Associate discount worldwide Here is what you will be doing each day: You will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly during the overnight shift.

Requirements

  • You have at least 1-2 years of hotel front office experience or prior experience as a Night Auditor.
  • You have an eye for detail and a passion to provide quality of service to our guests.
  • You have prior Marriott brand experience, excellent computer, customer service and communication skills.

Responsibilities

  • check in guests
  • answer phones and take reservations
  • respond to guest complaints, requests and emergencies
  • process invoices
  • reconcile accounts
  • balance the cash drawer and log receipts
  • Investigate and resolve out-of-balance accounts
  • keep accurate financial records and ledgers
  • help prepare for forecasts and audits

Benefits

  • An exceptional benefit plan for associates & family members
  • 401K matching program
  • Flexible scheduling to allow you to focus on what is important to you
  • Highly competitive wages
  • Discounts with our Crescent managed properties in North America for you & your family members along with Marriott Branded Hotel Associate discount worldwide
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