Full Time Night Auditor - $17-$19 per hour

The Park Vista - A Doubletree by Hilton Hotel•Gatlinburg, TN

1d•Onsite

About The Position

The Park Vista - A Doubletree by Hilton Hotel is a premier mountain resort located in Gatlinburg, Tennessee, offering a unique and picturesque work environment for job applicants seeking a rewarding career in hospitality. Joining the team at The Park Vista means being part of a property known for its stunning views, warm hospitality, and exceptional guest experiences. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and fulfilling career path. The Park Vista is dedicated to creating a culture that values teamwork, guest satisfaction, and professional growth. Employees can expect to work in a scenic and welcoming environment, where they can showcase their skills, advance their career, and be part of a team that creates unforgettable memories for guests. Joining the team at The Park Vista presents an exciting opportunity to be part of a renowned mountain resort that is dedicated to delivering exceptional hospitality experiences in the heart of the Great Smoky Mountains. As a Night Auditor, you will play a critical role in managing hotel operations during the night shift. The company is seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts.

Requirements

Prior cash handling experience necessary
High school diploma or equivalent required
Strong attention to detail and ability to multitask
Excellent communication and problem-solving skills
Read, write and speak English fluently
Ability to work independently with minimal supervision
Strong computer skills
Ability to work flexible hours including overnights, weekends, and holidays

Nice To Haves

1-2 years of experience as a Night Auditor or in a similar role preferred

Responsibilities

Perform front desk duties such as guest check-ins and check-outs during the night shift
Process guest payments and maintain accurate records
Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies
Assist guests with inquiries, requests, and any issues that may arise during the night
Ensure the safety and security of the hotel premises during overnight hours
Provide exceptional customer service and create a welcoming and positive atmosphere for guests
Collaborate with other departments to address guest needs and ensure a seamless guest experience
Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively