Night Auditor
French Lick Resort•Houston, TX
12d
About The Position
DoubleTree by the Galleria is looking for a highly motivated and guest service-oriented Night Auditor. If you're passionate about hospitality, and have great customer service skills, apply today!
Requirements
- Previous hotel night audit or hotel front desk experience preferred.
- Flexible to work any overnight shift, including holidays and weekends.
- Must have the ability to communicate in English.
- Basic mathematical skills and ability to make accurate mathematical calculations.
- Previous direct customer service experience.
Responsibilities
- Balance room, restaurant and bar revenues, post and balance charges and settlements, maintain files and reset the systems for next day operations.
- Prepare daily restaurant revenue report data by auditing point of service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
- Run audit reports and input revenue/expenses/allowances to generate the daily reports.
- Check guests in, process internal and external calls and resolve guest related issues and complaints.
- Manage overnight front desk operations and work with hotel security to help ensure safety measures are maintained.
Benefits
- Medical, dental and vision insurance
- Matching 401k
- Employee assistance program
- Vacation pay
- Hotel discount program
- Free meal
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
