Night Auditor

MCR HotelsCorpus Christi, TX
11h

About The Position

CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy GuestsSpotless Cleanliness Product Consistency & Quality Teamwork

Requirements

  • Experience in a hospitality, service, consumer-facing franchise or related field preferred.
  • Must have a positive attitude and willingness to learn.
  • Must be able to understand and follow established guidelines and procedures.
  • Must work well in stressful, high-pressure situations.
  • Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
  • Must be able to convey information and ideas clearly.
  • Must have a desire to serve all guests.
  • Must be 18 years of age or older to perform this job.
  • Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
  • Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
  • Clock in/out for breaks at the designated time on your schedule.
  • Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
  • Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
  • Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
  • Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
  • Inspect and visually observe details at close range (within a few feet) and from long range.
  • Read, write, understand and communicate with others effectively using the English language.

Responsibilities

  • Audit Management: All hotel audit-related reports must be completed and sent out by the designated time on the overnight checklist.
  • Security: Overnight security measures should be followed to ensure a safe environment for all team members and guests including, but not limited to locking exterior entrances at the designated times, following protocols for late arriving guests, following procedures for handling safety and security issues.
  • Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
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