Night Auditor

Spire Hospitality•Golden, CO

8d•$19 - $20

About The Position

Reimagined and thoughtfully designed, our accommodations provide home-like amenities ideally suited to the modern business traveler, vacationer, and longer-stay guest. Located near Denver Federal Center, Red Rocks Amphitheater, and Coors Brewery, our hotel provides free WIFI, 24/7 laundry facility, and complimentary daily breakfast. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, matched 401K,and wonderful hotel discounts and much more. In this pivotal overnight role, you will extend a warm welcome to our guests and deliver exceptional service throughout their stay. As a Night Auditor, your dedication to guest satisfaction and meticulous attention to closing and resetting systems for seamless next-day operations will elevate our standards. This is a part time position.

Requirements

High school diploma or its equivalent
Hotel experience preferred
1-year experience as a Guest Services Agent required
Knowledge of accounting operations such as accounts receivable, accounts payable, server service fees, etc.
Basic mathematical skills to prepare financial reporting
Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel
CPR/First Aid Certification

Nice To Haves

Previous experience with hotel PMS systems a plus. Examples: OPERA, OnQ

Responsibilities

Deliver unparalleled service, courtesy, and care to our guests by responding promptly and effectively to guest questions and requests
Demonstrate exceptional attention to detail in preparing daily Food & Beverage revenue reports, and in creating and balancing PMS reports for revenue and settlement accounts
Make corrections and adjustments via the PMS and handle all computer problems that might occur throughout the shift
Enter revenue, expenses, and allowances into the computer system to generate daily reports, including the Guest Ledger Summary and the Daily Restaurant Summary
Efficiently conduct check-ins, check-outs, and promptly answer phone calls with professionalism and courtesy
Resolve guest concerns with attentive service recovery