About The Position

Our hotels never sleep. So, we’re looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts. A little taste of your day-to-day: Every day is different, but you’ll mostly be:

Requirements

  • Accounting and mathematics skills for accurate auditing and payment processing
  • Cash handling experience for counting and securing bank and processing cash payments
  • Computer literacy, including familiarity with PMS software
  • Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff
  • Customer service experience
  • Knowledge of hotel operations, offers and the local area

Responsibilities

  • Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
  • Checking guests in, out and managing any wake-up call requests
  • Answering phones and dealing with overnight guest queries
  • Running night audit property management systems or manual equivalents
  • Performing other duties such as concierge services and special guest requests

Benefits

  • competitive salary
  • full uniform
  • impressive room discounts
  • training
  • paid time off
  • medical/dental/vision insurance
  • 401k
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