Night Auditor - Holiday Inn Express - Fort Lewis

IHG

3d • $17 - $29

About The Position

Accurately balances all hotel income and expenses for 24-hour hotel operating period.

Requirements

• High School diploma or equivalent plus some customer service experience.
• Must speak fluent English.
• Carrying or lifting items weighing up to 50 pounds
• Moving about the public areas
• Communicating with other people
• Handling objects, products and computer equipment
• Bending, stooping, kneeling
• Reading and writing abilities are utilized often when compiling departmental records, or guest registration and reservation information.
• Basic mathematical skills are used frequently.
• Basic computer skills are used to enter and collect data, and to report systems problems or issues with financial systems in the hotel.
• May be required to work nights, weekends, and/or holidays.

Nice To Haves

• Some college preferred.
• Other languages preferred.

Responsibilities

• Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues.
• Balance and audit for accuracy all room and tax charges, cashier’s reports, and guest and house accounts.
• Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking report, market segmentation report, food and beverage revenue report, and other auditing report necessary to ensure the accurate accounting of hotel revenues and expenses.
• Transmit credit card batches.
• Act as hotel system liaison during night hours. Call in and open tickets with Opera, Protobase, or System Support during the overnight hours if a system fails or issues occur.
• Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
• Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.
• Promote teamwork and quality service through daily communications and coordination with other departments.
• May assist with other duties as assigned.

Benefits

• paid time off
• medical/dental/vision insurance
• 401k
• any other benefits to eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees