Night Audit PT Weekends (Friday/Saturday)
About The Position
Holiday Inn Express & Suites Charlotte - Ballantyne is looking for a full-time night auditor to join our hospitable family!! Role expectations: Make corrections and adjustments and handle any computer issues that may arise. Review and correct discrepancies in the Front Desk System. Coordinate with the front desk closing to facilitate a smooth operation of file maintenance and reset of systems for next-day operations. Ability to communicate effectively with guests, vendors, and other associates. Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed. Attend required Hotel meetings. Projects and assignments are completed thoroughly, professionally, and with care. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Conveys company information, decisions, or problems to appropriate parties on a timely basis.
Requirements
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing, typing.
- Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations.
- Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates.
- Must have excellent mathematical and computer skills.
- At least one year of relevant experience preferred.
- Other duties may be assigned by the immediate supervisor or General Manager.
Nice To Haves
- Hotel PMS operating system experience preferred.
- IHG Experience preferred.
- CPR training and first aid training preferred.
Responsibilities
- Make corrections and adjustments and handle any computer issues that may arise.
- Review and correct discrepancies in the Front Desk System.
- Coordinate with the front desk closing to facilitate a smooth operation of file maintenance and reset of systems for next-day operations.
- Communicate effectively with guests, vendors, and other associates.
- Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed.
- Attend required Hotel meetings.
- Complete projects and assignments thoroughly, professionally, and with care.
- Adjust to high-pressure conditions and is open to change.
- Assume responsibility for personal growth and development.
- Conduct yourself (acts and dresses) professionally at all times; sets standards for all associates.
- Convey company information, decisions, or problems to appropriate parties on a timely basis.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
