Part Time Night Auditor

Crescent CareersHouston, TX
5d

About The Position

DoubleTree by the Galleria is looking for a highly motivated and guest service-oriented Night Auditor. If you're passionate about hospitality, and have great customer service skills, apply today!

Requirements

  • Previous hotel night audit or hotel front desk experience preferred.
  • Flexible to work any overnight shift, including holidays and weekends.
  • Must have the ability to communicate in English.
  • Basic mathematical skills and ability to make accurate mathematical calculations.
  • Previous direct customer service experience.

Responsibilities

  • Balance room, restaurant and bar revenues, post and balance charges and settlements, maintain files and reset the systems for next day operations.
  • Prepare daily restaurant revenue report data by auditing point of service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
  • Run audit reports and i nput revenue/expenses/allowances to generate the daily reports.
  • Check guests in, process internal and external calls and resolve guest related issues and complaints.
  • Manage overnight front desk operations and work with hotel security to help ensure safety measures are maintained.

Benefits

  • Medical, dental and vision insurance
  • Matching 401k
  • Employee assistance program
  • Vacation pay
  • Hotel discount program
  • Free meal
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