Night Auditor

Homewood Suites - University City•Philadelphia, PA

21h•Onsite

About The Position

The Night Auditor is responsible for balancing revenue and settling accounts nightly, maintaining files, and resetting the system for the next day of operations. This role also involves performing Guest Service Agent tasks and duties. The position focuses on bookkeeping activities, such as balancing accounts and conducting nightly audits, keeping records of room availability and guests' accounts, preparing and distributing daily reports, and auditing and reconciling cashiers and credit cards. The Night Auditor will input and update financial information into the BRAINS network, check guests in/out, respond to guest inquiries, and resolve complaints. The role requires awareness of guest satisfaction scores and working towards increasing departmental and overall guest satisfaction, practicing safe work habits, and wearing protective safety equipment.

Requirements

Previous night audit/accounting experience or equivalent training required.
Computer knowledge/Excel and arithmetic skills required.
FSD is a plus, required within 90 days of employment.

Nice To Haves

High School diploma or equivalent preferred.

Responsibilities

Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Keep records of room availability and guests' accounts, manually or using computers.
Prepare and distribute daily reports.
Audit and reconcile cashiers.
Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
Input and update financial information into the BRAINS network.
Check guests in/out and perform Guest Service Agents tasks.
Respond to guest inquiries and resolve complaints.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits and wear protective safety equipment.
Ensure overall guest satisfaction.
Perform other duties as requested by management.