Night Auditor

Marriott•Maumee, OH

12h•$15 - $15•Onsite

About The Position

The Night Auditor is responsible for maintaining accurate financial records for cash, checks, and credit transactions, while also safeguarding confidential guest information. Key duties include managing daily deposits, verifying room charges and rates, and handling various daily reports such as occupancy, guest lists, and cash drawer summaries. This role also encompasses the responsibilities of a Guest Service Agent, performing regular security walks, and responding to emergency situations. Additionally, the Night Auditor assists with breakfast setup and replenishment, may be required to make management decisions in the absence of a manager, and completes laundry tasks as directed. The position demands strong organizational skills, attention to detail, and the ability to effectively manage customer interactions and adhere to safety procedures, often requiring work outside of standard hours based on business needs.

Requirements

Ability to read, write, and speak the English language.
Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.
Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
Ability to multi-task; strong organizational skills.
Strong attention to detail.
Knowledge of, and ability to, appropriately interpret and follow policies and procedures.
Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.
Skill in the use of personal computers and related software applications.
Ability to meet the demands of the work schedule, to be at work and on time.

Responsibilities

Keeps accurate accounts of cash, checks, and credit transactions.
Handles confidential information, including guest records, with a high degree of integrity.
Makes daily deposits (as applicable).
Verifies room charges and rates; verifies register has appropriate starting cash.
Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report.
Submits reports to corporate office as appropriate.
Performs duties of a Guest Service Agent.
Performs and documents security walks on a regular basis.
Implements proper procedures in emergency situations.
Assists in setting up breakfast area as directed; replenishes breakfast items as needed.
May be required to make management decisions in manager’s absence.
Completes laundry as directed.
Other duties as assigned.