NIGHT AUDITOR - ROOMS

Twenty Four Seven Hotels•Laguna Hills, CA

1d•Onsite

About The Position

Tiller House is seeking experienced Night Auditors to join their Front Office team. This role involves contributing to crafting inspired workplaces, delivering excellent guest experiences, and maximizing investor returns. This is an opportunity to advance a career with a growing hotel management company. The company, 24seven Hotels, is a premium-branded lifestyle and select-service-focused hotel management company that values strong relationships with investors, partners, associates, and guests. They are large enough to be well-resourced yet specialized enough to offer accessibility and expertise in operations, investment, and development. They partner with major hotel brands including Marriott, Hilton, Hyatt, IHG, and Choice, focusing on associate career growth and owner investment success.

Requirements

High school diploma or GED; 1+ years of experience in Hotel guest services and/or front desk, receptionist
2-year degree or more from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major

Responsibilities

Passion for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay
Balance & account for all daily cash and charge transactions
Review & analyze all adjustments
Post room, tax and miscellaneous charges to guest folios
Ensure all guest charges have been balances from the various outlets and applied to the correct guest ledgers
Inform general manager of control issues
Follow audit binder and checklist required for duties and timelines
Ability to multi-task and prioritize
Flexibility- must anticipate regularly scheduled weekend and evening hours
Set high standards of performance for self and others; assumes responsibility and accountability for successful completion of assignments or tasks