Night Auditor

Pyramid Global Hospitality

1d • Onsite

About The Position

Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success. Located along the picturesque Oklahoma River in the vibrant Horizons District of Oklahoma City, OKANA Resort & Indoor Waterpark offers exceptional career opportunities. Be a part of our Front Office team as a Night Auditor. Our employees are Experience Curators who are professional memory-makers, creating personalized guest experiences from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time. Our Vision for our team members: Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination Contribute to our distinctive atmosphere and foster your personal and professional growth An individual committed to creating exceptional guest experiences Be appreciated for what you bring to the team Learn and grow with a company that values its associates

Requirements

• High School diploma is required; college degree preferred.
• Previous Front Desk experience is beneficial; preferably in a full-service hotel/resort.
• Knowledge of Accounting principles to understand the reconciliation process.
• Computer proficiency to learn and utilize the resort’s property management system.
• Ability to work independently without supervision.
• Fluent in English; Excellent communication skills & able to read and explain guest charges on folios.
• Customer-centric attitude.
• Must have flexible hours

Responsibilities

• Answer guest questions and offer information and assistance.
• Answer telephones according to Pyramid Global Hospitality standard.
• Check guests in and out.
• Communicate with other departments to fulfill guest needs.
• Maintain work area neat and organized.
• Maintain keys in secure area.
• Report all unsafe conditions immediately.
• Update information in the computer systems as needed (i.e., post charges).
• Complete other duties as assigned by supervisor to include cross training.
• Attend all mandatory meetings.
• Follow checklist for required duties and timelines.
• Process personal and traveler’s checks, handle safe deposit boxes.
• Read, pass on log and communicate with previous shift.
• Other duties as assigned by Supervisor.

Benefits

• Competitive wages
• People-first culture
• Health insurance
• Retirement savings
• Growth opportunities
• Paid time off
• Festive environment
• Perks & discounts

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED