Night Auditor

Pineapple Hospitality • Boston, MA

11d • $25

About The Position

Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you. Who were looking for: NIGHT AUDITOR Creating an unforgettable hotel experience is not a 9-to-5 job. For us, impeccable service never sleeps, so we hope youre a night owl. As Night Auditor, you are responsible for maintaining our lofty guest standards overnight and ensuring the property is safe and secure as well. What to expect: Here are a few things that will make your days full and rewarding: Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests. Completing group pre-registrations and blocking room reservations, as well as pre-registering VIPs. Maintaining knowledge of current hotel rates, sales strategies, current special rates and types and locations of available rooms. Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches.

Requirements

• High School Diploma
• Working knowledge of Google Suite and GoogleOS.
• Ability to effectively interact with all hotel guests and team members in a polite and positive manner.
• Ability to quickly assess situations and create effective resolutions to problems.
• Possess a passion to provide excellent customer service.

Responsibilities

• Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests.
• Completing group pre-registrations and blocking room reservations, as well as pre-registering VIPs.
• Maintaining knowledge of current hotel rates, sales strategies, current special rates and types and locations of available rooms.
• Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches.

Benefits

• Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.)
• Hotel discounts
• Food & Beverage discounts
• Learning & growth opportunities
• Special events & celebrations

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED