Night Auditor

Hersha Hospitality Management LP • Washington, DC

3d

About The Position

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager Your Focus Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Keep records of room availability and guests' accounts, manually or using computers. Prepare and distribute daily reports. Audit and reconcile cashiers. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Input and update financial information into the BRAINS network. Check guests in/out and perform Guest Service Agents tasks. Respond to guest inquiries and resolve complaints. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits and wear protective safety equipment. Ensure overall guest satisfaction. Perform other duties as requested by management.

Requirements

• High School diploma or equivalent preferred
• Previous night audit/accounting experience or equivalent training required
• Computer knowledge/Excel and arithmetic skills required
• FSD is a plus, required within 90 days of employment
• Work schedule varies and may include working on holidays, and weekends
• Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching

Responsibilities

• Balance revenue and settle accounts nightly
• Maintain files
• Reset the system for the next day of operations
• Perform Guest Service Agent tasks and duties
• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits
• Keep records of room availability and guests' accounts, manually or using computers
• Prepare and distribute daily reports
• Audit and reconcile cashiers
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis
• Input and update financial information into the BRAINS network
• Check guests in/out and perform Guest Service Agents tasks
• Respond to guest inquiries and resolve complaints
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
• Practice safe work habits and wear protective safety equipment
• Ensure overall guest satisfaction
• Perform other duties as requested by management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees