Night Auditor

SpringHill Suites San Diego Poway • San Diego, CA

105d

About The Position

Use your attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to provide our guests a comfortable stay.

Requirements

• Previous customer service experience with proven ability to thrive working the overnight shift.
• Strong verbal and written communication skills.
• Ability to read, write, type and use basic technology.
• Must be able to stand for an entire shift.
• Must be able to lift at least 25 pounds.
• Availability to work weekends and holidays.

Responsibilities

• Review daily transactions and checklists for completion and accuracy.
• Ensure all guests are served promptly and courteously.
• Apply problem solving skills to resolve guest issues to their satisfaction.
• Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
• Ensure emergency notification procedures are followed in the event of issues taking place overnight.
• Communicate effectively between all shifts and departments.

Benefits

• Group insurance, including medical, dental, vision and company-paid life insurance.
• Paid time off.
• Company-matched 401(k) plan.
• Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account.
• Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
• Get paid daily.

What This Job Offers