Night Auditor

Marriott International • Stow, OH

411d • $28,475 - $31,200

About The Position

The Night Auditor at Courtyard by Marriott plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This part-time position is responsible for managing front desk activities, performing nightly audits, and maintaining guest relations, ensuring that all financial transactions are accurate and that guests have a pleasant experience.

Requirements

• Strong background in hospitality, with experience in hotel or resort environments preferred.
• Excellent phone etiquette and communication skills to effectively interact with guests and team members.
• Familiarity with night audit procedures and front desk operations is highly desirable.
• Bilingual abilities are a plus, enhancing communication with diverse guests.
• Proficient in using phone systems and other office equipment related to guest services.
• Ability to maintain professionalism in high-pressure situations while providing outstanding guest relations.

Responsibilities

• Conduct nightly audits of financial transactions to ensure accuracy and compliance with company policies.
• Manage front desk operations, including check-ins, check-outs, and guest inquiries.
• Provide exceptional customer service by addressing guest needs and resolving any issues that arise during the night shift.
• Maintain accurate records of all transactions and prepare reports for management review.
• Ensure the safety and security of the hotel premises during overnight hours.
• Handle phone calls efficiently using appropriate phone etiquette and hospitality management practices.
• Assist with administrative tasks as needed, including data entry and filing.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed