Night Auditor

Drury Hotels

291d • $19

About The Position

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. As a front desk team member, you will perform all front desk related functions including checking guests in/out, promoting sales related programs, maintaining guest records, and cash handling. You will be responsible for auditing the previous day's receipts to verify and balance entries, running reports, and verifying the accuracy of information. You may also assist with the setup of breakfast, which may include food preparation, setup, service, and/or cleaning. You will be the only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. Your role is crucial for guest safety and security during overnight hours, ensuring an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner.

Requirements

• Ability to take written and verbal direction and speak English clearly.
• Ability to relate to the public in a warm, friendly manner.
• Attention to detail and ability to handle multiple tasks simultaneously.
• Thorough knowledge of Drury Hotels' policies and procedures for guest services.
• Ability to handle money, make change, and utilize office machines.
• Maintain the front desk lobby area in a clean and organized manner.
• Comply with hotel's safety and security rules.

Responsibilities

• Perform all front desk related functions including checking guests in/out.
• Promote sales related programs.
• Maintain guest records and handle cash.
• Audit the previous day's receipts to verify and balance entries.
• Run reports and verify accuracy of information.
• Assist with the setup of breakfast, including food preparation, setup, service, and/or cleaning.
• Ensure guest safety and security during overnight hours.
• Provide courteous, efficient, friendly service to all guests.
• Respond promptly and efficiently to inquiries, requests, and complaints.
• Contribute to maintaining a positive work environment.

Benefits

• Quarterly bonuses up to $3200/year based on hotel results.
• Flexible scheduling and paid time off.
• Hotel discounts and free room nights.
• Mentorship, cross-training, and development plans.
• Management training and over 200 internal promotions this year.
• Medical, dental, vision, prescription, life, and disability insurance.
• Team Member Assistance Program.
• Company-matched 401(k).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Accommodation