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At Drury Hotels, we believe that finding a place where you belong is essential. As a front desk team member, you will perform all front desk related functions, which include checking guests in and out, promoting sales-related programs, maintaining guest records, and handling cash transactions. You will be responsible for auditing the previous day's receipts to verify and balance entries, running reports, and ensuring the accuracy of information. Additionally, you may assist with the setup of breakfast, which may involve food preparation, service, and cleaning. During your shift, you may be the only team member on property, so it is crucial that you are willing and able to work alone. Your role will also include ensuring guest safety and security during overnight hours. Providing an exceptional guest experience is paramount, and you will be expected to deliver courteous, efficient, and friendly service to all guests and potential guests. Responding promptly and efficiently to inquiries, requests, and complaints with a positive service attitude is essential. You will contribute to maintaining a positive work environment for our diverse team and guests, embodying the Drury Way of hospitality excellence. We prioritize our team's personal growth and career development, offering mentorship, cross-training, and management training opportunities. With over 200 internal promotions this year, we are committed to helping you grow and shine in your career. Our team members are valued for their contributions, and we offer competitive compensation, including quarterly bonuses based on hotel performance. Join us at Drury Hotels, where you will be part of a family-owned and operated hotel system that honors the legacy of world-class hospitality.