Night Auditor

Drury HotelsTallahassee, FL
255d$16

About The Position

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

Requirements

  • Ability to take written and verbal direction and speak English clearly.
  • Ability to relate to the public in a warm, friendly manner.
  • Attention to detail and ability to handle multiple tasks simultaneously and efficiently.
  • Thorough knowledge of Drury Hotels' policies and procedures for guest services.
  • Ability to handle money, make change and utilize office machines.
  • Maintains the front desk lobby area in a clean and organized manner.
  • Complies with hotel's safety and security rules and instructions.

Responsibilities

  • Performs all front desk related functions including checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc.
  • Responsible for auditing the previous day's receipts to verify and balance entries, runs reports and verifies accuracy of information.
  • May assist with set up of breakfast, including food preparation, set up, service and/or cleaning.
  • Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone.
  • Responsible for guest safety and security during overnight hours.
  • Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests.
  • Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.
  • Contributes to maintaining a positive work environment for our diverse team and guests.

Benefits

  • Quarterly bonuses up to $3200/year based on hotel results.
  • Flexible scheduling, paid time off, hotel discounts and free room nights.
  • Mentorship, cross-training, development plans, management training.
  • Medical, dental, vision, prescription, life, disability and Team Member Assistance Program.
  • Company-matched 401(k).
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