Night Auditor/Shuttle Driver

Sree Hotels•Durham, NC

9h•Onsite

About The Position

The SpringHill Suites by Marriott Raleigh-Durham Airport/RTP is hiring for a part-time Night Auditor/Shuttle Driver. The person hired for this position will work Sundays and Mondays, 11pm-7am. PRIMARY PURPOSE: To provide efficient and courteous service to each customer; accurately computing the daily income of the hotel by verifying that all customer accounts are correct and in balance by the following morning and functioning as the overnight Manager-on-Duty (MOD) in accordance with company policies and procedures. Shuttle Driver Primary Purpose: To transport guests in a prompt, friendly and courteous manner using safe driving practices.

Requirements

High School diploma
1-2 years of experience working as a Hotel Night Auditor
Excellent computer skills including knowledge of Microsoft Word and Excel
Excellent math and reconciliation skills
Organization skills and attention to detail
Customer Service oriented
Must be flexible in work hours to accommodate last minute changes in scheduling
Must have strong interpersonal skills to engage and interact with associates and guests
Must have a valid driver’s license
Must have an acceptable Driving Record, with at least three years driving experience on a full license
Must be able to handle guest luggage in loading and unloading hotel vehicle

Nice To Haves

Experience using hotel reservation system such as FOSSE or OnQ is a plus

Responsibilities

Meets and exceeds customer and team member expectations by providing service and teamwork
Verifies and balances daily charges for all departments to customer folios, master accounts and house accounts; makes corrections as necessary in accordance with company policy
Runs computer through nightly processing sequence to reset for next day’s use in balancing of applicable functions
If applicable to hotel, audits food and beverage income posting and charges
Audits room revenue and other income
Reviews all credit card vouchers for proper imprints, authorizations, and correct amounts
Processes all city ledger work to accounting
Adheres to hotel policies and procedures
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
Performs night clerk duties as Guest Service Representative in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
Maintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate
Performs such other ancillary and related duties as may be assigned by Supervisor or General Manager
Must achieve required threshold scores according to brand and company inspections
Greet customers in a welcoming and friendly manner
Comprehend and abide by all traffic regulations while transporting customers to and from the airport or other designated site
Remain calm and alert at all times while operating vehicle, especially in high traffic areas
Lift luggage, packages and boxes from cars, vans, and carts, placing items on the ground, onto baggage carts, or conveyors