About The Position

The position involves performing all daily audit functions for the front office and each outlet of the hotel. This includes reviewing room and tax postings for accuracy, correcting any errors immediately, and ensuring all house charges are posted accurately and in a timely manner. The role also requires completing a back-up of the front office computer system and night audit program daily, as well as rebuilding the front office system and performing related computer maintenance. The individual must understand and follow the management company's accounting and credit policies and procedures. Additionally, the position is responsible for all front desk functions, including check-ins, check-outs, payments, reservations, PBX operation, and answering calls promptly. Guests should be treated warmly, courteously, and professionally, with accurate directions provided to room locations.

Requirements

  • Ability to focus and maintain attention to tasks despite interruptions.
  • High work ethic and self-initiative.
  • Willingness to work varying schedules including nights, weekends, and holidays.
  • Team player who enjoys providing great experiences for guests.

Responsibilities

  • Perform daily audit functions for front office and hotel outlets.
  • Review room and tax postings for accuracy and correct errors immediately.
  • Ensure timely posting of all house charges.
  • Complete daily back-up of front office computer system and night audit program.
  • Rebuild front office system and perform related computer maintenance.
  • Follow management company's accounting and credit policies and procedures.
  • Handle all front desk functions including check-ins, check-outs, payments, and reservations.
  • Operate PBX and answer calls within 3 rings.
  • Provide guests with accurate and clear directions to room locations.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service